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Learner Reviews & Feedback for Customer Relationship Management by Starweaver

4.6
stars
228 ratings

About the Course

This course offers practical instruction in Customer Relationship Management (CRM), emphasizing how to use customer data, segmentation, and loyalty strategies to build and sustain meaningful business relationships. Learners will explore how CRM tools support sales, marketing, and customer service teams in enhancing satisfaction and retention. Core concepts include developing customer-centric strategies, using data to personalize experiences, and designing loyalty programs that drive long-term engagement. The course also examines CRM best practices and their role in boosting commercial performance. Designed for professionals across sales, marketing, customer service, and product management, this course is suitable for both early-career and experienced learners. It benefits CRM specialists, business analysts, entrepreneurs, and IT professionals who manage or implement CRM systems. Participants should have a basic understanding of business principles, familiarity with digital tools, and an interest in improving customer engagement through data-driven strategies. By the end of this course, learners will be able to analyze CRM trends, segment customer bases, and implement targeted CRM initiatives. They will gain practical skills in managing customer data, optimizing loyalty programs, and applying CRM methodologies to improve satisfaction and support business growth....

Top reviews

SS

Nov 17, 2023

Best Learning about how make a good relations with customers or clients and understand the basic techniques to develop a relation with customers.

O

Oct 23, 2024

The course is highly recommended for all customer service executives. It empowers you to do better and give the best in the business or the job.

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26 - 50 of 63 Reviews for Customer Relationship Management

By Toluwanimi A

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Dec 23, 2024

The course was well detailed and I’m glad I learned from it.

By Sami S

•

Dec 17, 2024

Best learning and knowledge sharing ways and tools

By Hannah A

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Mar 25, 2025

Explanatory and easy to understand and implement.

By Margarita Z

•

May 31, 2024

A good introduction to understand how CRM works

By SRIDHARAN N

•

Nov 28, 2023

Very Useful, It helps us understand CRM better

By hadi h

•

Jan 21, 2024

great information and communication

By Vikram K

•

Jun 11, 2025

Its Great course for Learning CRM

By Md. S I

•

Oct 27, 2024

Very effective and easy to leaen.

By Tracey M

•

Sep 5, 2024

It was informative and thorough

By Aviral L

•

Nov 14, 2024

simple and sweat understanding

By Ranken O

•

Oct 27, 2024

very good and helpful course

By Mobasher

•

Apr 6, 2025

It's simple and informative

By Muhannad S

•

Jun 14, 2024

very informative and useful

By RIYA D

•

Aug 24, 2024

it was a great experience

By Lĩnh N

•

Jul 20, 2025

Practical and concise!

By Anyanso N o

•

Oct 25, 2023

Very impactful

By AYOBAMI A

•

Jun 24, 2025

FANTASTIC

By USHMA J

•

Jul 28, 2024

very nice

By ZOMA A

•

Mar 27, 2025

super

By Mahendiran.J

•

Jun 4, 2025

nice

By Vimal s m

•

Jan 25, 2025

good

By Nawal N a

•

May 4, 2024

good

By Hugo S G G

•

Jul 18, 2025

mmm

By anjani k

•

Jan 25, 2025

NA

By RAMLAL K

•

Sep 24, 2024

Ok