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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,452 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

AC

May 11, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

SR

Nov 23, 2021

This course has excellent information and guidance that allowed me to get to know my user, know what he wants, how to use it, and for the user to guide me how I can further improve my product design.

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2776 - 2800 of 2,910 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Glodel M

Oct 21, 2023

Good

By Sugam T

Aug 26, 2023

good

By Sabarna K

Jul 19, 2023

Nice

By Maithili B

Jun 11, 2023

good

By vamsikrishna G

Apr 13, 2023

good

By Shainee J

Dec 14, 2022

good

By Udoka J

Nov 15, 2022

cool

By Deleted A

Nov 13, 2022

good

By Afilath N

Aug 23, 2022

Good

By imene f

Jul 18, 2022

Good

By Infant K B

Jun 27, 2022

GOOD

By Allen

May 26, 2022

good

By Samuel A D

Apr 28, 2022

Good

By Sai N

Mar 30, 2022

Good

By 李好

Mar 14, 2022

good

By Ruiz R

Jan 28, 2022

Good

By santiago v r

Oct 2, 2021

Good

By Sarah S

Jul 15, 2022

yes

By Deekshitha B | A

Mar 28, 2025

no

By NIVETHA S .

Feb 18, 2024

No

By Stefano A

Dec 18, 2021

ok

By Ganesh T

Jan 7, 2022

x

By Hamza A

Aug 9, 2021

By omar s

Jul 5, 2021

By Connor W

Mar 31, 2022

While I think this course was built with good intentions and good ideas, there's a fundamental imbalance between the amount of time and energy students spend executing the exercises, which are primarily research based, and the results students have to show for those exercises. Week 5 felt like a lot of work especially, and ultimately also felt like wasted effort - there is a very insufficient amount of guidance in creating the audit chart, while simultaneously not nearly enough time is spent reviewing it. (For example, the exemplar project uses fictional companies and websites for its audit, but does not explain that beforehand, or at least did not do so in a way that was clear to me at the time. Not enough time is spent on comparing the features of real-world websites to learn what key features and pain points students should actually be looking out for when doing their audit. The concept is useful, but for it to be the end of the course feels really frustrating, and poorly executed on. Crazy eights was a fun, welcome break, but for our first actual hands-on exercise came way too late, and does not come alongside sufficient executable problem statements - I had to search for a problem statement generator of my own.