Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,154 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

Filter by:

8126 - 8150 of 10,000 Reviews for Technical Support Fundamentals

By Alex P

Sep 25, 2020

Excellent overall introduction to the world of IT as a whole. Look forward to learning more specifics.

By Christine M

Sep 14, 2020

A lot of great Information to learn from and the labs definitely helped with understanding the content!

By Alejandro S

Sep 3, 2020

It is an incredible course, various topics are addressed in a very dynamic way, you really learn a lot.

By saeed A K

Sep 3, 2020

I understand everything in this course. it's really helpful and it teach me a lot about the IT support.

By Jhon C

Aug 27, 2020

exelente curso, me encanto la importancia que se le debe dar a los clientes y a una buena comunicacion.

By AYUSH T

Aug 16, 2020

I am very lucky to get a chance to join this COURSE with help of faculty.

In short i loved this course.

By KereetsaOne K

Jul 16, 2020

It’s a very great course! I loved the part where I had to build/assemble a computer. I love this course

By Jorge M

Jul 14, 2020

Me gusto mucho el curso, tiene un mensaje muy especial que es muy motivante para continuar aprendiendo!

By JAYKIRIT C

Jul 11, 2020

Helped me acquire the basic knowledge of all the major terminologies and the process of their workings.

By BINDU K .

Jul 1, 2020

very beneficial preliminary knowledge on IT Fundamentals. i would definitely recommend it to my friends

By Shafiullah

Jun 23, 2020

it is the best course that i follow in my carrier life, thanks from google that they offer such courses

By Duncan X A

Jun 17, 2020

This course definitely made the world of Information Technology a lot less daunting and fun to embrace.

By Seyhmus D

Jun 9, 2020

The course has been well organised and documented. All the instructor is superb. Thanks GOOGLE. Awesome

By Randy D

May 18, 2020

very informative and a great intro to the iT field. it definitely gets you interested in exploring more

By ESHIKA G

May 14, 2020

Best experience. This is the best online course i have ever done. Thank you Google. Thank you Coursera.

By k191104 A M

May 10, 2020

I learned a lot in this course, I would highly suggest that if you want to start somewhere, start here.

By Nira

May 8, 2020

Provided detailed explanation of each concept with easy examples .

Definitely recommended for beginners.

By Deb A

May 5, 2020

i love that it allow me the opportunity to explore and encourage me to put the test what I have learned

By Kevin O

May 4, 2020

I feel like I learned a lot of basic Info that I'll use to build on as I move forward with the program.

By Santiago P M

Apr 15, 2020

Very good at getting that first foot through the door when it comes to learning about the basics of IT.

By Stanislav S

Apr 13, 2020

Basic info about IT and computing, but if you have never learned it before, it will be helpful for you.

By Erick B

Feb 29, 2020

these classes are worth it ! even if you don't seek a career in I.T. its still fun to learn new things.

By Saleem M A

Feb 21, 2020

I loved this course from the way they explain the info to the diversity and background of the teachers.

By Alvaro H

Feb 17, 2020

Me gusto mucho este curso ya que se reforzaron las bases sobre conocimientos en tecnología informática.

By Muhammad R A

Jan 16, 2020

The course was very good designed, helpful, and informative!

Thanks Google, and Thanks Coursera so much!