Skills you'll gain: Conflict Management, De-escalation Techniques, Mediation, Emotional Intelligence, Interpersonal Communications, Relationship Management, Professionalism, Negotiation, Leadership, Collaboration, Communication, Active Listening, Constructive Feedback, Empathy, Assertiveness

Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence, Google Cloud Platform, Large Language Modeling, Strategic Leadership, Business Ethics, Product Improvement

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Workflow Management, Productivity, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Agentic systems, Strategic Decision-Making, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Organizational Leadership, Automation, Strategic Planning, Talent Acquisition, Procurement, Planning

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Performance Review, Cultural Responsiveness, Accountability, Decision Making, Auditing, Leadership, Innovation

Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Empathy, Technical Writing, Business Communication, Rapport Building, Grammar, Business Leadership, ChatGPT, Business Transformation, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications

Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Design Thinking, Culture Transformation, Organizational Change, Innovation, Systems Thinking, Thought Leadership, Overcoming Obstacles, Organizational Leadership, Problem Solving

Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Marketing Communications, Brand Marketing, Advertising, Regulatory Compliance, Market Opportunities, Digital Marketing, Engineering Management, Emerging Technologies

Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Forecasting, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Financial Planning

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Productivity, Artificial Intelligence, Large Language Modeling, Human Resources, Management Training And Development, Employee Performance Management, Performance Review, Professional Development, Policy Development, New Hire Orientations, Communication, Communication Planning, Human Development, Recruitment, Interviewing Skills, Talent Recruitment, Policy Analysis

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, General Data Protection Regulation (GDPR), Microsoft 365, Audit Working Papers, Process Design, Workflow Management, Business Workflow Analysis, Prompt Engineering

Skills you'll gain: Active Listening, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Interpersonal Communications, Team Building, Teamwork, Communication Strategies, Empathy, Social Skills, Trustworthiness, Non-Verbal Communication, Virtual Teams, Business Correspondence, Conflict Management, Constructive Feedback, Self-Awareness, Adaptability